Terms and Conditions

Welcome to FD Stamps! These Terms and Conditions ("Terms") govern your use of our website fdstamps.com and your purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. Agreement to Terms

By accessing or using our website, you agree that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our website or use our services.

2. Use of Website

Eligibility

You must be at least 18 years old or have parental consent to use this website and make purchases. By using our website, you represent that you meet these requirements.

Account Responsibilities

When you create an account with us, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3. Products and Pricing

Product Information

We strive to display our stamps and philatelic products as accurately as possible. However:

• Colors may vary slightly due to monitor settings
• Product images are for illustration purposes
• We reserve the right to correct any errors in product descriptions or pricing
• All stamps are sold in the condition described in their individual listings

Pricing

• All prices are in Canadian Dollars (CAD) unless otherwise stated
• Prices do not include applicable taxes or shipping costs
• We reserve the right to change prices without prior notice
• Price changes will not affect orders already placed

Availability

All products are subject to availability. Since many of our stamps are unique or limited in quantity, we cannot guarantee availability. If an item is unavailable after you place an order, we will notify you promptly and offer a full refund.

4. Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase products from us. All orders are subject to acceptance by FD Stamps. We may refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to authorize payment

Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, Mastercard, American Express)
• PayPal
• Other methods as displayed at checkout

Payment is due at the time of order. Your payment information is processed securely, and we do not store credit card details.

5. Shipping and Delivery

Shipping Methods

We offer various shipping options through Canada Post and other trusted carriers. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Processing Time

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.

Risk of Loss

All items purchased from FD Stamps are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.

International Shipping

For international orders:

• Buyers are responsible for any customs duties, taxes, or fees
• Delivery times may vary due to customs processing
• We are not responsible for delays caused by customs

6. Returns and Refunds

Return Policy

You may return most items within 30 days of delivery for a refund or exchange, subject to the following conditions:

• Items must be in the same condition as received
• Items must be in original packaging (if applicable)
• You must provide proof of purchase
• Buyer is responsible for return shipping costs unless item was defective or incorrectly sent

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized orders
• Items marked as "Final Sale"
• Digital products or downloads

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days to your original payment method.

7. Product Authenticity and Condition

FD Stamps guarantees the authenticity of all stamps and philatelic items sold on our website. We stand behind our products with the following commitments:

• All stamps are genuine unless specifically marked as reproductions
• Conditions are accurately described using standard philatelic grading
• Any defects or issues are disclosed in the product description
• We offer a full refund if any item is proven to be incorrectly described

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of FD Stamps or its content suppliers and is protected by Canadian and international copyright laws.

You may not:

• Reproduce, distribute, or create derivative works from our content
• Use our content for commercial purposes without permission
• Remove any copyright or proprietary notices
• Use our trademarks without written consent

9. User Conduct

You agree not to use our website to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Interfere with website operation or security
• Collect user information without permission
• Create false accounts or identities

10. Disclaimer of Warranties

To the fullest extent permitted by law, FD Stamps disclaims all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the website will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of content

11. Limitation of Liability

In no event shall FD Stamps, its owners, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to your data
• Any other matter relating to our services

Our total liability shall not exceed the amount you paid for the specific product that gave rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless FD Stamps and its owners, employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use or misuse of our website
• Any content you submit to our website

13. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Process

We prefer to resolve disputes amicably. If you have a dispute:

1. Contact us first to attempt informal resolution
2. If informal resolution fails, either party may pursue mediation
3. Legal proceedings must be brought in New Brunswick courts

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

We will notify registered users of material changes via email when possible.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and FD Stamps regarding the use of our website and services.

18. Contact Information